Privacy policy
How we collect, use and protect your information.
TechLift BD ("we") respects your privacy. This policy explains what personal information we collect through this website and the customer portal, and how we use it.
Information we collect
- Contact and quote forms: name, email, phone number, company and the details you write.
- Customer accounts: name, email, phone, company, password (stored only as a secure hash) and the records of your orders, projects, invoices, payments, tickets, messages, meetings and files.
- Technical data: IP address and browser information, used for security, spam prevention and rate limiting.
How we use it
- To answer enquiries, prepare quotes and deliver the services you order.
- To issue invoices and verify payments you submit.
- To provide support and keep your account secure.
We do not sell your personal information.
Cookies
We use essential cookies only: a session cookie that keeps you signed in and a security token that protects forms. No advertising cookies are set by this website.
Who can see your data
Only authorised staff whose role requires it. Each customer can see only their own records in the portal. Files you upload are stored privately and are served only after checking your account.
Retention
We keep account and billing records for as long as needed for the services and our legal and accounting obligations, then delete or anonymise them.
Your rights
You can update your profile in the portal at any time, and ask us for a copy of your data or for its deletion where the law allows.
Contact
Questions about privacy: use our contact form.