FAQ
Frequently asked questions
Quick answers about how we work, pricing, payment and support.
General
Send a quote request or contact us. We discuss your goals, then send a written scope, timeline and price. Work starts after you approve it.
Yes. We work remotely with clients in any time zone and hold meetings online.
Services
Yes. Every site we build is responsive and tested on phones, tablets and desktops.
Yes, when the project includes a content management system. We also provide a short training session.
Pricing & payment
No. They are indicative starting points. Your final price is in the written quote, based on the agreed scope.
Invoices appear in your customer portal. You can pay by bKash, Nagad or bank transfer and submit the transaction ID; our team verifies each payment.
Support
You can open support tickets or chat with us from the portal. Ongoing maintenance plans are available.
We aim to reply within one working day, faster for urgent issues affecting a live system.