Social Media Management
- Content creation
- Page management
- Ad campaigns
- Growth strategy
Service
IT Support & Maintenance
Updates, backups, monitoring, security fixes and a support desk that keep your website and software running.
Overview
What IT Support & Maintenance covers
Websites and business systems need care after launch: updates, backups, security patches and someone to call when something breaks. Our support plans cover all of this with agreed response times.
Requests are tracked as tickets in your customer portal, so you always know the status.
Problems we solve
Sound familiar?
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No one to call when it breaks
A down website or system stops sales and work.
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Missed updates and backups
Outdated software becomes a security risk; data can be lost.
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Slow, ad-hoc fixes
Every request is a new negotiation with a freelancer.
Features
How TechLift BD helps
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Scheduled updates
Framework, plugin and server updates tested before applying.
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Backups & recovery
Automatic backups with tested restore.
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Monitoring & security
Uptime checks, SSL and security patches.
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Ticketed support desk
Track every request and reply in your portal.
Workflow
How we deliver it
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1
Health check
Review hosting, code, backups and security.
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2
Plan selection
Choose response times and hours that suit you.
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3
Onboarding
Access, monitoring and backup setup.
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4
Ongoing care
Updates, fixes and monthly checks.
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5
Monthly summary
What was done and what we recommend.
FAQ
Questions about IT Support & Maintenance
Usually yes. We start with a health check to understand the code and hosting first.
Open a support ticket or start a chat from your customer portal.
Response times depend on the support plan you choose and are written into the agreement.
Request a consultation for IT Support & Maintenance
Other services
Professional Website Development
- Corporate & business sites
- E-commerce & LMS
- SEO-optimised
- Maintenance support
Business Software Development
- Custom software
- Accounts, inventory & HR
- School & hospital systems
- Built to your needs
ERP Solutions
- Sales & inventory
- HR & payroll
- Accounting & reports
- Multi-branch support
Take your brand one step further
Get a free consultation and find out the best solution for your business.